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WEBSITE TERMS, PRIVACY POLICY & E-COMMERCE CONDITIONS

M&G CIGAR INTERNATIONAL LLC

www.mgcigars.com

Effective Date: January 1, 2026

1. AGE RESTRICTION

This website is intended solely for individuals who are of legal smoking age in their jurisdiction of residence.

By entering, accessing, or using this website, you certify that you meet all applicable legal age requirements to purchase, possess, and consume tobacco products.

M&G Cigar International LLC does not market, sell, or distribute tobacco products to minors under any circumstances.

We reserve the right to utilize age-verification technologies and may refuse service or cancel transactions where age verification cannot be satisfactorily completed.

2. WEBSITE TERMS OF USE

By accessing or using this website, you agree to comply with all applicable laws, regulations, and restrictions governing tobacco products and online commerce.
 
Users agree not to:
  • Misrepresent their age or identity;
  • Provide false or misleading information;
  • Attempt unauthorized access to website systems, data, or accounts;
  • Reproduce, distribute, copy, modify, or commercially exploit website content without written authorization;
  • Engage in unlawful, fraudulent, abusive, or disruptive conduct.
M&G Cigar International LLC reserves the right to refuse service, terminate accounts, cancel transactions, restrict access, or decline fulfillment requests at its sole discretion where fraud, misuse, policy violations, or legal concerns are suspected.
 
Continued use of this website constitutes acceptance of all posted policies, notices, and terms.

3. PRIVACY POLICY & DATA PROTECTION

M&G Cigar International LLC values client confidentiality, discretion, and responsible handling of personal information.
We collect only information reasonably necessary to:
  • Process transactions;
  • Fulfill orders;
  • Respond to inquiries;
  • Provide customer support;
  • Facilitate concierge services;
  • Improve website functionality and security;
  • Comply with applicable legal obligations.

Information collected may include:
  • Name;
  • Billing information;
  • Shipping information;
  • Telephone number;
  • Email address;
  • Transaction history;
  • Information voluntarily submitted through forms or communications.

We do not sell, rent, lease, or trade personal information to third parties.
 
Information may be shared only with trusted service providers necessary for:
  • Payment processing;
  • Shipping fulfillment;
  • Fraud prevention;
  • Website hosting and maintenance;
  • Legal compliance;
  • Security protection.
Users may opt out of marketing communications at any time where permitted by law.

4. COOKIES & WEBSITE ANALYTICS

This website may utilize cookies, analytics platforms, and similar technologies to:
  • Improve website performance;
  • Enhance user experience;
  • Monitor website functionality;
  • Protect against fraud and unauthorized access;
  • Measure website traffic and engagement.
By using this website, users consent to the use of such technologies.

5. DATA & TRANSACTION SECURITY

All transactions are processed through secure encrypted SSL/TLS connections.

Payment information is processed through third-party payment processors utilizing industry-standard security protocols.

M&G Cigar International LLC does not store complete payment card information on its servers.

While commercially reasonable safeguards are implemented, no method of electronic transmission, storage, or processing can be guaranteed completely secure.

6. PRODUCT AVAILABILITY & FULFILLMENT

All products are subject to availability.

The inclusion of any product on this website does not guarantee inventory availability or future availability.

Because certain products may be rare, aged, limited-production, vintage, or collector-oriented, inventory quantities may be restricted and subject to allocation.

M&G Cigar International LLC reserves the right to limit quantities, refuse orders, discontinue products, or modify product offerings or make price adjustments prior to but never after a fully executed transaction without notice.

Orders are accepted only upon successful payment authorization and final fulfillment confirmation.

7. SHIPPING POLICY

M&G Cigar International LLC currently fulfills orders exclusively within the United States.
 
To provide a luxury customer experience while maintaining the preservation, integrity, and aging quality of our premium cigars, we offer:
  • Complimentary insured domestic delivery is provided on all qualifying orders totaling $250.00 USD or more before applicable taxes.
 
All qualifying shipments include:
  • Professional packaging;
  • Shipment insurance;
  • Humidity-conscious handling;
  • Protection measures designed to preserve product integrity and aging quality;
  • Adult signature verification.
 
Orders below $250.00 USD are subject to a flat domestic shipping and handling charge of $39.95 USD.
  • This charge includes professional packaging, shipment protection, and required adult signature verification.
 
Delivery Requirements
  • All tobacco shipments require an adult signature upon delivery.
  • Customers are responsible for ensuring compliance with all local, state, and federal laws governing tobacco purchases and receipt.
  • M&G Cigar International LLC reserves the right to determine shipping carriers, service levels, fulfillment methods, and packaging standards at its sole discretion.
  • Delivery estimates are not guaranteed and may be affected by weather, carrier delays, regulatory requirements, force majeure events, or circumstances beyond our reasonable control.
  • Risk of loss transfers to the purchaser upon confirmed carrier delivery.

8. REFUND, RETURN & CANCELLATION POLICY

Due to the consumable, collectible, and perishable nature of premium cigars and tobacco products, all sales are generally final.
 
Orders may only be canceled prior to fulfillment processing.
 
Once an order has entered fulfillment, packaging, or shipping status, cancellations may no longer be permitted.
 
Refunds, replacements, or store credits may be considered solely for:
  • Incorrect items shipped;
  • Products damaged during transit;
  • •Verified fulfillment errors.
Claims must be submitted within forty-eight (48) hours of delivery and accompanied by photographic documentation sufficient to verify the issue.
 
M&G Cigar International LLC reserves the right to determine eligibility for refunds, replacements, or credits.
 
Natural variations associated with vintage, aged, or artisan tobacco products, including wrapper coloration, plume development, aroma evolution, or other characteristics consistent with long-term aging, shall not be considered defects.

9. INTELLECTUAL PROPERTY

All content appearing on this website, including but not limited to:
  • Logos;
  • Branding;
  • Product names;
  • Images;
  • Graphics;
  • Text;
  • Product descriptions;
  • Videos;
  • Design elements;
  • Website layout and appearance;
are the exclusive property of M&G Cigar International LLC and are protected under applicable intellectual property laws.
 
Unauthorized reproduction, distribution, modification, or commercial use is strictly prohibited.

10. NO WARRANTY DISCLAIMER

All website content, services, and products are provided on an “AS IS” and “AS AVAILABLE” basis.

M&G Cigar International LLC makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, M&G Cigar International LLC shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
  • Use of this website;
  • Inability to use this website;
  • Purchase or use of products;
  • Shipping delays;
  • Product availability issues;
  • Third-party service failures.
All products are sold for lawful adult use only.
 
Use of products remains solely at the purchaser’s discretion and responsibility.

12. INDEMNIFICATION

By using this website, users agree to indemnify, defend, and hold harmless M&G Cigar International LLC, its officers, members, affiliates, employees, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from:
  • Violation of these terms;
  • Misuse of the website;
  • Violation of applicable laws;
  • Improper use of purchased products.

13. CONFIDENTIALITY & CLIENT DISCRETION

Client communications, private allocations, concierge requests, collector inquiries, and customer interactions are treated with professional discretion and confidentiality consistent with the premium nature of our products and services.

14. GOVERNING LAW

These Terms, Policies, and Conditions shall be governed by and construed in accordance with the laws of the State of Florida and the United States of America, without regard to conflict of law principles.

15. DISPUTE RESOLUTION

Any dispute arising from the use of this website, purchase of products, or interpretation of these policies shall be resolved through binding arbitration or a court of competent jurisdiction located within the State of Florida, as permitted by applicable law.

16. MODIFICATION OF TERMS

M&G Cigar International LLC reserves the right to update, modify, amend, or replace these Terms, Policies, and Conditions at any time without prior notice.

Continued use of this website following any modification constitutes acceptance of the revised terms.

CONTACT INFORMATION

M&G Cigar International LLC

Website: www.mgcigars.com

Customer Service & Concierge Inquiries:
mgcigar.international@gmail.com

[Insert Business Phone Number]

© M&G Cigar International LLC. All Rights Reserved.